Your annual subscription box will ship all at once at the end of the program to dramatically save you on shipping costs. That means your box will ship in May 2023.

The annual box option is for you! It includes all 13 shirts+goodies from the program, May 2022-April 2023, and it includes the exclusive bonus 13th box!

Individual boxes will not be sold after their purchase window ends.

Changed your mind about the annual subscription box? Don't worry, message HelpCenter@MaestroMedia.com for assistance. Requests must be received before April 2023.

For the annual subscription there is not a way to change individual shirt sizes. All 13 shirts will be the size you selected when you added the item to your cart.

Yes we do. Be aware that shipping is expensive and these shirts are custom-made in the USA. Shipping rates are based on shipping from Ohio, USA. Taxes and duties that are not collected in the cart will be due on arrival based on your location.

We use the highest quality inks and processes when producing the shirts, but as with any shirt, there is a risk of fading after multiple washes. To help avoid this, we strongly suggest that you wash the shirt INSIDE OUT and either hang-dry or set your dryer to low-heat.

For annual subscriptions, changes to shirt sizes can only be made before April 2023. After that time, shirt sizes are locked and uneditable.

Please message HelpCenter@maestromedia.com for assistance before then.

For annual subscriptions, changes to address can only be made before April 2023. After that time, addresses are locked and uneditable.

Please message HelpCenter@maestromedia.com for assistance before then.

You might be able to work with the courier to change the delivery address after you receive your tracking number.

For annual subscriptions, charges have already been submitted and cannot be changed to a different card.

If you did not select duties paid at checkout, you may need to pay duties upon delivery, and can use whatever payment method the courier accepts.

We print on 100% Cotton shirts at different weights of thread depending on the size of the shirt. This would only change during supply chain issues.

Please work directly with the postal service.

For domestic shipments, USPS says that "in rare circumstances a box may show delivered that has not been delivered yet. Please wait 48 before reaching out."

This is how USPS can be reached https://emailus.usps.com/s/

For international shipments, USPS tracking may show delivered while the package is still in transit or in customs. Please use the tracking number and your country's postal service website to continue tracking your package.

In rare cases packages may be stuck in customs for 4-6 weeks.

In the rare case an item arrives damaged or broken, please contact HelpCenter@MaestroMedia.com. We request a photo of the damaged item with your submission to help speed up recovery. A damaged shipping box or packaging does not qualify for a replacement, only damaged items.

Please note that we do not accept returns, refunds or credits for The Unboxing of Isaac due to the Subscription Box nature of the product.

We do not accept returns, refunds or credits for The Unboxing of Isaac due to the Subscription Box nature of the product. Please see the previous FAQ if your product arrived damaged.

Please pay close attention to the shirt size chart as we are not able to exchange annual subscription shirts.