For a one-time purchase, you can request a refund before the package is shipped. Requests made after that are not possible. Please reach out for assistance here: https://maestromedia.com/pages/contactus
For the annual subscription, you can request a refund before September 2024. Requests made after that are not possible. Please reach out for assistance here: https://maestromedia.com/pages/contactus
You can cancel your MONTHLY SUBSCRIPTION at any time by logging into your customer account. If you’ve already been charged for the month, including your initial purchase, you will receive one last package.
Charges happen the day of your original purchase if it is between the 5th and 25th. If it is before the 5th, it will recharge on the 5th. If it is after the 25th, it will charge on the 25th.
You can log in to or create your account here https://maestromedia.com/account/login.
Once you're logged in, click Manage Subscriptions under your name.
Click on the subscription you'd like to update.
Click on your subscription on the next page.
At the bottom of the page is an option to Skip 1 month or cancel your subscription.